Features
Everything a form needs. Nothing it doesn't.
SureForm covers the full lifecycle — build, publish, collect, act — with the depth of an enterprise platform and the restraint of a design tool.
AI form assistant
Describe the form in a sentence. Get a complete draft — fields, logic, validation, confirmation email — in about ten seconds. Then edit anything; it's a normal form, not a black box.
- Understands intent: "prioritize startups" becomes a scoring rule
- Writes field labels, help text, and error messages
- Never trains on your data or your respondents'
Logic that reads like a sentence
Branch, skip, and personalize across unlimited pages. Logic jumps are written the way you'd describe them to a colleague — no flowchart spaghetti.
- Multi-page forms with per-page progress
- Hidden fields and answer piping for personalization
- Calculated fields and scoring out of the box
Payments, uploads & e-signatures
Sell products, take deposits, collect signed agreements, and accept files — inside the same flow your respondents already trust.
- Stripe & PayPal, 0% platform fees, 135+ currencies
- File uploads up to 1 GB, scanned and isolated
- E-signatures with timestamped audit trails
Your domain, your brand
Serve forms from forms.yourcompany.com with automatic SSL. Remove our badge, match your type and colors — or go further with custom CSS on any theme.
- One DNS record, SSL provisioned automatically
- Seven design themes as starting points
- Embed anywhere: inline, popup, or side tab
Analytics & a real inbox
Responses land in a searchable inbox with filters and tags. Drop-off analytics show exactly which field loses people — so you can fix it, not guess.
- Per-field completion and drop-off rates
- One-click CSV & PDF export
- Segments that feed email campaigns
GDPR-ready by default
Compliance that ships as product, not paperwork: retention windows, one-click DSAR export and erasure, consent fields with audit trails, EU residency on request.
- Per-form retention: 24 hours to indefinite on paid plans
- DPA included on every paid plan
- Encryption in transit and at rest
The website widgetNew
Forms are one way people reach you. The widget is the rest — a floating contact button for your own website. Visitors tap once to call, text, get directions, or open one of your forms, without hunting for your number.
- One line of code, then every change is made inside SureForm
- Seven complete designs, then your own colours on top
- Works on WordPress, Squarespace, Shopify, Webflow or plain HTML
The full list
Every feature, in one place.
Everything above — plus all the details that make SureForm feel finished.
Form builder & fields
- Drag-and-drop builder with live-preview canvas
- Multi-page forms with one-click field moves between pages
- 31 field types — international phone field included
- Conditional logic: routing, scoring, and approvals
- A/B testing built in
- AI form generation, including multi-page forms
- Page names stay hidden from respondents
- Multiple-choice & half-width fields flow into two columns
- Heading fields with background & lettering colours and subheadings
- Opt-in checkbox with an easy consent-link editor and live preview
- Configurable corner badge (e.g. “Takes 30 sec”) with text & tone options
- Per-form thank-you message or redirect
- Properties panel styled as a clean white card
Per-form styling
- Theme presets and custom colours — paste hex codes directly
- Font choices; field style, corners, and focus states
- Button style, size, and corner options
- Card border, shadow, and content-padding control — borderless toggle included
- Comfortably sized, taller fields
- Centered or split layouts
Publishing & sharing
- Publish/unpublish with auto-generated slugs
- Editable workspace URL/slug — regenerates on rename without breaking embeds
- ID-based embeds with transparent background
- Form preview before going live
- Custom domains
- OG images for rich social sharing
- Form IDs visible on the builder, share screen, and form cards
- Custom favicon and social-ready footer: Facebook, TikTok, Instagram
- Tuned mobile padding on every screen
Responses & data
- Per-form and workspace-wide response views — sort, filter, forward
- Submission times shown in each user's timezone
- Detail view with notes
- CSV export and PDF downloads
- File uploads stored on S3
- Version history
- Data retention — auto-deletes old submissions and their S3 files, per plan and per form
- SMS quick-link: a 21-day, no-login page showing the full submission with tap-to-call and email links — expired links prompt login
Notifications
- Email on submission with PDF attached — both on by default
- Abandoned-form reminders
- SMS notifications as a paid credits module — never-expiring credits via Stripe
- SMS quick link included with every text
Integrations & API
- Named, per-form Zapier and webhook integrations
- Slack, Discord, Google Sheets, Airtable, and Mailchimp
- Retrying delivery queue
- SSRF-guarded outbound URLs
- REST API v1 with API keys
Payments
- Stripe and PayPal collection
- Product-list field
- SMS-credit purchases
Anti-spam & security
- Honeypot protection that never discards real submissions, with a server fail-safe
- ALTCHA and Turnstile challenges
- Email and SMS respondent verification
- Per-IP rate limits, plus dedicated AI-route rate limits
- Answer encryption at rest
- Two-factor authentication
- Hardened embed loader
Organization & marketing
- Nested folders up to three levels deep, with a tree sidebar
- Multiple tags per form with a chip editor and tag filtering
- Search across your forms, plus ready-made templates
- Email campaigns and drip sequences with tracking
- Contacts with phone number and date of first contact
- Double confirmation before deleting pages or forms
Website widget
- Floating contact button installed with one script tag
- Call, text, directions, email, or open a SureForm form in place
- Seven complete design presets, plus your own accent and button colours
- Six button icons, three sizes, either corner, optional pulsing ring
- Typing labels beside the button and a delayed greeting message
- Panel heading, subheading and a footer line for hours
- Renders in an isolated shadow root and loads asynchronously
- Domain restriction, and an instant off switch from your dashboard
Plans & billing
- Four plans: Free, Basic, Standard, and Premium
- Entitlement gating per plan
- Per-plan submission limits and data retention
- Hide individual plans from the public pricing page
- Stripe billing
Help, legal & onboarding
- Signed-in help center with tutorial videos
- Guided onboarding tour — one click from the header
- Per-user timezone
- Privacy, DPA, and sub-processor pages with starter templates
- GDPR export and erasure
- Audit logs
Super-admin
- Polished app-wide Activity monitor
- Users page — assign plans, impersonate
- Workspaces overview
- Plans manager: limits, retention, visibility
- SMTP, Twilio, and Turnstile configuration
- Help-center video manager
- Domains and email templates
- Audit trail
Multi-tenancy & RBAC
- Workspace-isolated data
- Owner, admin, editor, and viewer roles
- 1 to 10 team seats by plan
Reliability, hardened
- Uploaded pictures delivered in email & PDF via secure S3 links
- Notification recipients scoped strictly per form
- Guaranteed confirmation email with SMTP mailbox fallback
- High-contrast AI chat interface
- AI form creator on stable infrastructure
- Rock-solid file uploads
- Accurate plan entitlements, always in sync
- All 15 builder settings dialogs on one stable save path
Try every feature free.
2 forms, 100 submissions a month, 1,000 contacts. No credit card.